Introduction

At TextPure, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered writing assistant platform. Please read this privacy policy carefully. By using TextPure, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you register for an account, we collect: email address, name (optional), profile information you choose to provide, and payment information (processed securely through third-party payment processors).

Usage Information

We automatically collect: device information, browser type, IP address, pages visited and features used, time spent on the platform, and error logs for debugging purposes.

User Content

Documents, files, and materials you upload to your personal knowledge base are stored securely and encrypted. We do not access, read, or use your personal content for any purpose other than providing our services to you.

How We Use Your Information

We use the information we collect to: provide, maintain, and improve our services; process transactions and send related information; send you technical notices, updates, and support messages; respond to your comments and questions; analyze usage patterns to improve user experience; detect, prevent, and address technical issues; and comply with legal obligations.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with: service providers who assist in our operations (hosting, analytics, payment processing); law enforcement when required by law; other parties in connection with a merger, acquisition, or sale of assets (with notice to you).

Data Security

We implement industry-standard security measures including: end-to-end encryption for your knowledge base content; secure HTTPS connections; regular security audits and penetration testing; access controls and authentication; and secure data centers with physical security measures. While we strive to protect your information, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time. Some information may be retained for legal compliance purposes.

Your Rights

You have the right to: access your personal information; correct inaccurate data; delete your account and data; export your data; opt-out of marketing communications; and lodge a complaint with a supervisory authority.

Cookies and Tracking

We use cookies and similar technologies to: keep you logged in; remember your preferences; analyze site traffic and usage; and improve our services. You can control cookies through your browser settings.

Children's Privacy

TextPure is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of TextPure after any changes indicates your acceptance of the new policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@textpure.ai